The Best Questions to ask your Wedding Photographer

1) Can I see ALL of the pictures from 2 or 3 samples weddings from the first shot of the day to the last shot? It is easy to pick 3 - 5 good pictures out of every wedding they've ever done to show you their best. Ask to see a whole weddings worth to find out their style because what you see is truly what you are going to get. If you are not seeing all of the work then there might be something they are trying to hide. 3-5 pictures per wedding is only about 1-3% of the work. Can you imaging grading a person's efficacy on only 1-3%? It would be like grading an exam so that if you got 100 questions, you would only need to get a 2 or 3 right to get an "A"!

2) Who is going to shoot the wedding? Make sure you know who is going to actually be shooting your wedding and that it is not going to be farmed out. Some all in one packaged wedding boutiques don't even know who is shooting your wedding until very close to your wedding.

3) How many of your Photographers are going to be at our wedding through the whole day? We recommend 1 photographer for every 100 guests. Keep in mind that you might not need them all for the whole day. The more photographers you have, the more perspectives and shots you will get.

4) What time do you start and finish your coverage? Ask this and then ask if they have an hourly rate in case you need more time. 

5) How many days will it be until I get my proofs and finished products? Proofs in 2-3 days and finished products in 1 to 3 weeks is responsible. Anything more is unprofessional.  

6) Do you sell the negatives to your client? If not, why are you paying for their services but not getting all of the goods?

7) If I change my mind, can I get back my deposit? See if this is reasonable. Most photographers will refund most if not all of your deposit. Get this in writing if you can.

Always make sure that your photographers (and all of your wedding vendors) are thinking of your best interests. If you felt that you are being sold things you do not need, that you are being pressured to leave a deposit or there is a "our way or the highway" mentality, it is probably a good time to shop around more. Many bad vendors ask for deposits early as they know if you shop around, you will probably not go back to them. It is good practice to think out your choices thoroughly before leaving a deposit.

FAQ about Storybook Wedding Photography

 

How do I get more info? To make an appointment to see us please call Ron at 604-761-2253. We will reply to any email questions within 24 hours of its posting

 

What do I need to confirm booking with Storybook? We require 1/4 down to confirm the day, 1/2 before the wedding day and the balance at the completion of our work. Due to our demand, we cannot hold dates unless there is a deposit.

 

How many weddings do you do each weekend? We only take 1 booking each day and typically only one per week but may do 2 in a week if the circumstances are favourable for everyone. Our goal is to do the best we can, not to do the most.

 

How can you get the wedding projects done so quickly? Ron and Bill are used to deadlines measured in minutes or hours. Also, they are honest, down to earth guys. They are thrilled and anxious to show you their work as soon as possible. The real question should be why do other photographers take so long? Film processing takes about 30 minutes. Proof printing for 200 pictures requires about 1 hour. Digital pictures, contrary to common belief, actually take longer as software requires time to process and render the photos expertly as images are recorded in professional RAW mode and not JPGs as most consumer cameras are. Typically 24 working hours are required to go through a wedding’s worth of pictures to get them ready for proofing.

 

Do you do studio shots? Yup! We have backdrops, professional lighting and even portable scaffolding to enable us to do portable studio shooting which is our recommendation as a back up plan for rainy or snowy days.

 

What kind of cameras do you use? This is a guy question. We use only professional digital cameras and shoot only in RAW mode. The cameras we use are Canon 1Ds (11 Mega pixels), Canon 1DM2 (8 Mega pixels), Nikon D2H (4 Mega Pixels), Nikon D2X (12 Mega pixels -The fastest DSLR available) & Nikon D100s (6 Mega pixels). Collectively, we have more than $100,000 worth of equipment. As of January1, 2005 we have both the fastest and the largest Mpxl SLRs available in the world. We do have film cameras too if you prefer to go the old fashioned way too. Medium format can be requested for group portraits.

 

Can I use only 1 of your photographers? No, as we would not be able to maintain the quality of work with less than 2 photographers. It is that simple. Each photographer has a task at your wedding. For example, one will do main shots which include formals and artistic, another will do candids and detail. For larger weddings we suggest additional photographers (1 for every additional 100-150 guests up to 5) and support staff and site manager if you require more services.

 

Can we book you for only part of the day? No, to consistently produce and maintain the quality of work we need to shoot the whole day to have enough shots to make your wedding photos Storybook Photos.

 

What is your refund Policy? If you decide to cancel before the wedding, you will get 100% of your refund if you let us know within 3 months. No refunds are issued after the wedding day. We do guarantee the quality of our work and will do anything it takes to ensure your complete satisfaction within reason.

 

What are your back up plans if something goes wrong? We have back up photographers and equipment on standby for all of our events. As we also shoot for media for many unpredictable events we are very good in anticipating every contingency. We have contingencies for poor weather as well.

 

Do you do weddings outside of Vancouver? Yes, The added costs will be airfare, hotel, transfers and a small daily meal allowance. Generally, it will be the costs to get our photographers to your location and to make sure they can get around effectively. We would like to arrive a day before and leave a day after unless you want us to remain in town to have all of the pictures completed which will take a few days.

 

Who will be shooting our wedding? We have 5 photographers on staff of which can, accumulatively, speak 4 different languages. In addition we have 3 editors/graphic artists as well. We encourage that you meet with them before you confirm your booking.

 

What is a Baby side show? We can produce slide shows for you to display at your reception. Typically, the pictures span your life from your infant days to your engagement. We can also include your same day wedding ceremony pictures in this slide show if you so desire. We require about 50 pictures and a music selection to complete it. Of course we offer projector and screen rentals as well.


What is on site printing? Since Storybook Photographers use mainly digital cameras we can process the RAW digital files on site and bring along a photo-quality printer to do prints on site from 4X6 up to 13X19. This is great for guests that are only in town for the day or for instant keepsakes (or instant thank you cards). There is a limit on the number of pictures and prints we can do given the time.


Can you do a web site for our out of town guests? Of course we can! We can publish your storybook wedding side show for them to download as well as putting up pictures for them to view. They can download a selection of hi-resolution photos or request specific ones by email as putting all of your pictures on-line would be too memory and time consuming for downloading.

 

 

 

info@storybookphoto.ca